Help
Need a hand?
Getting started
Is FYVLO free?
Yes. Creating spaces, adding expenses, splitting items and tracking balances is free, with no ads. With a free account you also get 5 receipt scans to try. Premium plans are on the way: nothing is for sale yet.
Does everyone have to install the app?
No. You can share a link to a receipt: everyone ticks their items from their browser, with no account and without seeing the group’s other expenses. FYVLO also works on the web.
Is it available on iPhone and Android?
The iPhone and Android apps are coming soon to the App Store and Google Play. Until then, the web version works on phone and computer, and can be added to your home screen from your browser.
How do I invite people?
Open your trip or household, then share its invite link. Everyone can take their place in the group.
Use my account on another device
First save your guest account from Settings with an email and a password. Then sign in with them on your other device to find your spaces.
Receipts and splitting
What if we didn’t all have the same thing?
That’s the whole point. You assign each item to the right people: a dish for you, a bottle for three, groceries for everyone. FYVLO works out the shares to the cent. Equal splits, splits by shares and exact amounts are there too.
Does a receipt with several photos count as several scans?
No: 1 scan = 1 receipt, even with several photos or pages sent together (up to 8). A subscription’s scans are a single allowance for all your spaces: adding participants doesn’t create more. Manual splitting stays free and unlimited.
How do I scan a receipt?
Add an expense, then take a photo of the receipt or import it. 1 scan = 1 receipt, even with several photos or pages (up to 8). A failed read doesn’t count. Check the result before saving it.
How do scans and plans work?
Everyone gets 5 scans to try. Essential (30 a month) and Plus (100 a month) give you your own allowance, for all your spaces, and turn all your trips and households premium for everyone. You can share your scans in a space from its settings, “Plan and scans”. The Trip Pass gives 50 scans shared by the whole group.
Find a deleted expense
Open the space’s settings, then the bin. Restored operations count in the balances again.
Balances and repayments
Does FYVLO make the repayments?
No. FYVLO works out who owes how much to whom and tracks the repayments people record, which the other person confirms. The money is settled outside the app, however you like. No connection to your bank account is needed.
Understand who owes what
In your space, open Balance to see who owes what and the suggested repayments. FYVLO does the maths, but never moves any money.
I’m not getting notifications
In Settings → Notifications, check delivery and quiet hours. In the mobile app, also turn on notifications for this device and check they’re allowed in your iOS or Android settings.
Data and AI assistants
Who can see my expenses and receipts?
Participants see their space’s data. A receipt link only gives access to that receipt. Analysing a photo sends it to Google only when you start it. For an AI assistant, you choose the spaces and permissions, which you can revoke from FYVLO.
How do I connect my AI assistant?
In FYVLO, open Settings, then AI assistants, and follow the connection guide. You choose the allowed spaces and permissions. The assistant can prepare an expense, which you check and confirm in FYVLO before it’s saved. Availability also depends on your assistant and its plan.
Disconnect an AI assistant
In Settings → AI assistants, find the connection under My assistants and choose Disconnect. You can review the spaces and permissions it was given before removing access.
Find my purchases and subscription
Open Plan and subscription, then My purchases and subscription. If a purchase is missing on your phone, use Restore. Managing and cancelling happen with the store you bought from.
FYVLO on your
home screen.
The apps are coming soon to the App Store and Google Play. Until then, the web version installs like an app, in two taps.
Didn’t find it?
Write to us from the app: support is in Settings, with your space right there.